FAQ page

We welcome you to contact us for any suggestion that can improve SehaPracto platform or any complaint you wish to submit

What is the SehaPracto Platform?

SehaPracto is an electronic platform concerned with the health sector and serves as a link between the public requesting health services and health service providers such as: (doctors, nurses, physiotherapists, nutritionists…….).

What do I benefit from SehaPracto?

How do I increase my income on SehaPracto platform?

How do I register in SehaPracto?

How do I register as a healthcare provider?

How to register as a patient?

Payment methods?

How do I file a complaint?

Refund mechanism?

I did not attend the appointment what should I do?

How do I report an issue with the SehaPracto app?

How can I enroll in the SehaPracto Offer Program?

In how many languages is the SehaPracto app available?

How many offers are accessible in the SehaPracto app?

Can I redeem multiple offers simultaneously?

How do I redeem my offers?

Where can I redeem my offers?

What is a Merchant PIN?

Why do some offers appear greyed out?

Can I redeem an offer more than once?

Do I earn points for sharing offers?

Do I need internet to use the app and redeem offers?

Does SehaPracto add service providers throughout the year?

Can I log in again if I change my device?

What if I accidentally deleted my SehaPracto app? Will I lose all my offers?

How to book an appointment with SehaPracto for at-home lab tests?

How do I interpret my test results?

How often should I repeat the test?

How can I improve my test results?

What are some of the benefits of improving my test results?

How can I track my progress and improvement?