Solutions to Common Questions
Make Your Booking Experience Smoother Than Ever
What is the SehaPracto Platform?
SehaPracto is an electronic platform concerned with the health sector and serves as a link between the public requesting health services and health service providers such as: (doctors, nurses, physiotherapists, nutritionists…….).
What do I benefit from SehaPracto?
How do I increase my income on SehaPracto platform?
How do I register in SehaPracto?
How do I register as a healthcare provider?
How to register as a patient?
Payment methods?
How do I file a complaint?
Refund mechanism?
I did not attend the appointment what should I do?
How do I report an issue with the SehaPracto app?
How can I enroll in the SehaPracto Offer Program?
In how many languages is the SehaPracto app available?
How many offers are accessible in the SehaPracto app?
Can I redeem multiple offers simultaneously?
How do I redeem my offers?
Where can I redeem my offers?
What is a Merchant PIN?
Why do some offers appear greyed out?
Can I redeem an offer more than once?
Do I earn points for sharing offers?
Do I need internet to use the app and redeem offers?
Does SehaPracto add service providers throughout the year?
Can I log in again if I change my device?
What if I accidentally deleted my SehaPracto app? Will I lose all my offers?
How to book an appointment with SehaPracto for at-home lab tests?
How do I interpret my test results?
How often should I repeat the test?
How can I improve my test results?
What are some of the benefits of improving my test results?
How can I track my progress and improvement?